He drafted a quick invoice and was kind enough to give me a $50 Netflix coupon (fake of course) before transferring me to another technician:ĭuring our conversation, the scammers were not idle. This was supposedly due to hackers who had infiltrated my computer as he went on to show me the scan results from their own ‘Foreign IP Tracer’, a fraudulent custom-made Windows batch script:Īccording to him, there was only one thing to do: To let a Microsoft Certified Technician fix my computer. This is nothing else but the popular remote login program TeamViewer:Īfter remotely connecting to my PC, the scammer told me that my Netflix account had been suspended because of illegal activity. Once I called the number, the rogue support representative had me download a “NetFlix Support Software”: If you do a bit of a search you will find out this is not the official hotline, so this warranted a deeper investigation. In order to fix this issue, you are urged to call “Netflix” at a 1-800 number. Of course it stole my credentials:īut it also displayed a message saying my account had been suspended: Until I realized it wasn’t, or at least that there was something more to it. But typically, people would receive this phishing scam through an email or a pop up. It happens the number used in this scam was the same as one I had spotted just a few days prior. I’ve been tracking tech support scams for about a year, documenting company names, websites, phone numbers. I came across what I first thought was a typical phishing scam targeting Netflix: Many people have asked how I got to this. As if the Microsoft ruse was no longer in fashion, they are impersonating other popular companies, such as Netflix.
Tech Support scammers are really creative these days.
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